Arrival and Departure:
On your day of arrival your rooms will be available from 4:00 pm. On your day of departure we request you leave the room by 10:00 am. Please contact if you are planning an earlier arrival or check-in after 7:00 pm.

Pets:

Accommodation of pets is only possible in some exceptional instance, by arrangement and in certain rooms. Please contact us.
The fee for pets is 15,00-€ 20,00 without Food. Please bring your own basket or blanket for your pet.

Meals:
Meals not taken are not deducted.

Booking:
Bookings are only accepted in writing and must include your full postal address and telephone number. Your booking is binding after receipt of a deposit up to 30% of the total of the booked room.

Payment:
You may pay your invoice in cash, by debit card or credit card (except Amex and Diners). Bank transfer before the start of your holiday is also possible.

Cancellation policy:
In case of cancellation
  • Up to 30 days before the start of your holiday your deposit is returned to you minus an administration fee of €15.00
  • Between 30 and 8 days before the start of your holiday your deposit is not returned
  • In case of cancellation within less than 8 days before the start of your holidays the booked days are charged at 65% of the hotel price
  • In the case of late arrival or early departure we charge an empty-bed fee of 65% of the hotel price
We recommend you take out our travel cancellation insurance.

Travel cancellation insurance
Are you looking for cancellation and curtailment insurance? We recommend you HGV cancellation insurance. Includes additional benefits such as no-fault late arrival at your holiday destination (e.g. because of a breakdown).

» to travel cancellation insurance